Warranty

  • 18 months from the date of delivery or 12 months from the date of commissioning whichever ends earlier.
  • Post-Warranty Service: OSS will provide yearly service contract after the completion of warranty period.
  • Warranty would be considered void under following circumstances:
    • This warranty /defect-liability of obligation will not be extended to system failure due to the negligent/careless operations by the users
    • Supply of irregular power
    • Damage due to accident/ Mishandling etc.
    • Misuse the system with unauthorized software and/or media, or download unauthorized software from the internet.
    • Servicing by untrained personnel or not in accordance with OSS’s prescribed procedure or for any abuse and misuse.